📋 Last Updated: January 2025

399 Bet Terms and Conditions

These Terms and Conditions govern your use of the 399 Bet platform. By registering an account or placing any bet on 399 Bet, you confirm that you have read, understood, and agreed to these terms in full. Please read carefully before you start playing.

Effective Date: 1 January 2025  |  Version 3.1

Important: 399 Bet is strictly for players aged 18 and above. If you are under 18, you are not permitted to register an account or place any bets on this platform. By continuing, you confirm you meet the minimum age requirement.

1 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and 399 Bet ("we", "us", "the platform"). By accessing the 399 Bet website at 399-bet.top, downloading the 399 Bet Android app, registering an account, making a deposit, or placing any bet, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the 399 Bet platform. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version. We recommend bookmarking this page and checking it periodically for updates.

These Terms apply to all services offered by 399 Bet, including but not limited to: fishing games, live casino, sports betting, slot games, Teen Patti, card games, and all bonus and promotional offers. Additional terms may apply to specific promotions and will be clearly stated at the time of the offer.

2 Eligibility

To register and use a 399 Bet account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a natural person — corporate accounts are not permitted.
  • You must not be a resident of any jurisdiction where online gaming is prohibited by law.
  • You must not be a current employee, contractor, or immediate family member of a 399 Bet employee.
  • You must not have a previously suspended or permanently closed 399 Bet account.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

399 Bet reserves the right to request proof of age and identity at any time. If a player cannot provide satisfactory verification documents, the account may be suspended and any pending withdrawals held until verification is complete. Accounts found to belong to underage players will be closed immediately and any balance returned after deducting any winnings generated.

It is your responsibility to ensure that online gaming is legal in your jurisdiction before registering. 399 Bet does not provide legal advice. If you are unsure about the laws in your area, please consult a qualified legal professional before registering.

3 Account Registration

3.1 One Account Per Player

Each player is permitted to hold exactly one 399 Bet account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If multiple accounts are detected, all accounts may be suspended and any bonuses or winnings generated across those accounts may be voided.

3.2 Accurate Information

You must provide accurate, complete, and up-to-date information when registering your 399 Bet account. This includes your full name, date of birth, phone number, and payment details. Providing false information is a breach of these Terms and may result in immediate account closure.

3.3 Account Security

You are responsible for maintaining the confidentiality of your 399 Bet login credentials. Do not share your password with anyone. 399 Bet will never ask for your password via email, SMS, or live chat. If you suspect unauthorised access to your account, contact our support team immediately via live chat. We recommend enabling two-factor authentication (2FA) from your account settings.

3.4 Account Verification (KYC)

399 Bet may require identity verification (Know Your Customer / KYC) before processing withdrawals or at any point during your account activity. Verification documents typically include a government-issued photo ID and proof of payment method ownership. Failure to complete KYC within the requested timeframe may result in withdrawal delays or account suspension.

4 Deposits and Withdrawals

4.1 Supported Payment Methods

399 Bet supports deposits and withdrawals via bKash, Nagad, Rocket, bank transfer, and selected cryptocurrency options. All transactions are processed in Bangladeshi Taka (BDT / ৳) unless otherwise stated. The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳500.

4.2 Deposit Processing

Deposits made via bKash, Nagad, and Rocket are credited to your 399 Bet account within 60 seconds of the transaction being confirmed by the payment provider. Bank transfer deposits may take up to 30 minutes during business hours. If a deposit is not credited within the expected timeframe, contact our support team with your transaction reference number.

4.3 Withdrawal Processing

Withdrawals to bKash and Nagad are processed within five minutes for verified accounts, 24 hours a day, seven days a week. Bank transfer withdrawals are processed within one to three business hours. 399 Bet does not charge withdrawal fees. Your payment provider's standard transfer fees may apply and are outside our control.

  • Minimum withdrawal: ৳500 per transaction.
  • Maximum withdrawal: ৳500,000 per day (standard accounts).
  • Withdrawals require a completed KYC verification for amounts above ৳50,000.
  • Withdrawals can only be made to payment methods previously used for deposits on the same account.
  • 399 Bet reserves the right to request additional verification before processing large withdrawals.

4.4 Bonus Wagering Before Withdrawal

If you have an active bonus on your account, the applicable wagering requirement must be met before a withdrawal can be processed. You may forfeit an active bonus at any time from your account settings, after which the withdrawal restriction is lifted. See Section 5 for full bonus terms.

Fraud Prevention: 399 Bet monitors all transactions for suspicious activity. Deposits and withdrawals that appear to be part of money laundering, bonus abuse, or fraudulent activity will be investigated. Accounts involved in such activity will be suspended and relevant authorities may be notified.

5 Bonus Terms

5.1 Welcome Bonus

New 399 Bet accounts are eligible for a 100% welcome bonus up to ৳10,000 on the first deposit. The welcome bonus is credited automatically when the qualifying deposit is made. The welcome bonus carries a 20x wagering requirement — meaning the bonus amount must be wagered 20 times before it can be withdrawn. For example, a ৳1,000 bonus requires ৳20,000 in total bets before withdrawal is permitted.

5.2 General Bonus Rules

  • Each bonus offer is available once per player, per household, per device, and per IP address.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • Wagering requirements must be met within 30 days of the bonus being credited. Uncompleted bonuses expire after 30 days.
  • Only bets placed on eligible game categories count towards wagering requirements. Check each bonus offer for eligible games.
  • 399 Bet reserves the right to modify, suspend, or cancel any bonus offer at any time without prior notice.
  • Bonus abuse — including but not limited to creating multiple accounts to claim bonuses — will result in account suspension and forfeiture of all bonuses and associated winnings.

5.3 Reload and Ongoing Bonuses

Reload bonuses, cashback offers, and other ongoing promotions are available to existing 399 Bet players. These offers are communicated via the platform, the Android app, or SMS. Each promotion carries its own specific terms, wagering requirements, and expiry dates, which will be clearly stated at the time of the offer. General bonus rules in Section 5.2 apply to all promotions unless otherwise stated.

6 Game Rules and Fair Play

6.1 Certified Random Number Generation

All games on 399 Bet — including fishing games, slots, live casino, and card games — use certified random number generators (RNG) that have been independently audited by third-party testing laboratories. Game outcomes are determined entirely by the RNG and cannot be influenced by the platform, any employee, or any player.

6.2 Return to Player (RTP)

Each game on 399 Bet has a published Return to Player (RTP) percentage. RTP represents the theoretical long-term payout rate of a game. For example, a game with 96% RTP will, over a very large number of rounds, return ৳96 for every ৳100 wagered. RTP figures are theoretical averages and do not guarantee individual session outcomes.

6.3 Disconnection Policy

If your internet connection is interrupted during a game round, the round will be completed automatically by the game server based on the state at the time of disconnection. The result will be recorded and your balance updated accordingly. 399 Bet is not responsible for losses caused by internet connectivity issues on the player's side.

  • Bets placed before a disconnection are valid and will be settled normally.
  • If a game round cannot be completed due to a server error on our side, the bet will be refunded in full.
  • Live casino rounds interrupted by a dealer error will be handled according to the game provider's rules.

7 Prohibited Activities

The following activities are strictly prohibited on the 399 Bet platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:

  • Creating more than one account per person.
  • Using software, bots, scripts, or automated tools to place bets or interact with the platform.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings generated through exploitation of errors will be voided.
  • Colluding with other players to manipulate game outcomes, particularly in live casino or card game formats.
  • Using the platform for money laundering or any other illegal financial activity.
  • Providing false identity information or impersonating another person.
  • Attempting to reverse-engineer, copy, or reproduce any part of the 399 Bet platform or its games.
  • Engaging in any form of bonus abuse, including coordinated wagering designed to clear bonuses with minimal risk.
  • Threatening, harassing, or abusing 399 Bet support staff or other players.

Zero Tolerance: 399 Bet operates a zero-tolerance policy on cheating, fraud, and abuse. Accounts found in violation of these rules will be permanently closed. Any balance remaining in a suspended account will be reviewed and may be forfeited depending on the nature of the violation.

8 Account Suspension and Closure

8.1 Suspension by 399 Bet

399 Bet reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that the account is being used in violation of these Terms. Grounds for suspension include but are not limited to: suspected fraud, bonus abuse, multiple accounts, identity misrepresentation, or suspicious transaction patterns.

8.2 Closure by the Player

You may close your 399 Bet account at any time by contacting our support team via live chat or email. Before closing your account, ensure that all pending withdrawals have been processed and that you have no active bonus wagering requirements. Any remaining balance at the time of closure will be returned to your registered payment method after standard verification checks.

8.3 Dormant Accounts

An account is considered dormant if there has been no login activity for 12 consecutive months. 399 Bet will notify you via SMS or email before applying a dormancy fee of ৳200 per month to cover administrative costs. If the account balance reaches zero, the account will be closed. You may reactivate a dormant account at any time by logging in and contacting support.

9 Responsible Gaming

399 Bet is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity and stay in control. These tools are available to all account holders at no cost and can be activated from the account settings at any time.

  • Daily, weekly, and monthly deposit limits.
  • Session time reminders and automatic session cut-off limits.
  • Loss limits to cap spending over a defined period.
  • Temporary cooling-off periods from 24 hours up to 30 days.
  • Permanent self-exclusion for players who need a full break from gaming.
  • Reality check notifications during extended play sessions.

If you believe your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team for assistance. You can also visit our dedicated Responsible Gaming page for more information and external support resources.

10 Privacy and Data

399 Bet collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. We use your data to operate your account, process payments, verify your identity, and communicate with you about your account and promotions.

We do not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required by law. All data is stored securely using industry-standard encryption. For full details on how we handle your data, please read our Privacy Policy.

11 Limitation of Liability

To the maximum extent permitted by applicable law, 399 Bet shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform. This includes but is not limited to: losses from game outcomes, losses caused by platform downtime or technical errors, losses caused by internet connectivity issues on the player's side, or losses resulting from unauthorised access to your account due to your failure to maintain password security.

399 Bet makes no warranty that the platform will be available without interruption or error at all times. Scheduled maintenance windows will be communicated in advance where possible. Emergency maintenance may be carried out without prior notice. During maintenance periods, bets already placed will be settled normally once the platform is restored.

Gaming involves financial risk. Never bet more than you can afford to lose. Past winnings do not guarantee future results. All game outcomes on 399 Bet are determined by certified random number generation and are independent of previous results.

12 Changes to These Terms

399 Bet reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. For significant changes, we will notify registered players via SMS or email at least 7 days before the changes take effect.

Your continued use of the 399 Bet platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the platform and may close your account by contacting our support team.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your 399 Bet account, our support team is available 24 hours a day, seven days a week. Our Bengali-speaking agents are ready to help you in your own language.

  • Live Chat: Available directly from the 399 Bet website and Android app — average response time under 3 minutes.
  • Email: [email protected] — responses within 2 hours for account-related queries.
  • FAQ: Visit our FAQ page for answers to the most common questions about accounts, payments, and games.

Why Players Trust 399 Bet

Our platform is built on transparency, security, and fair play — every step of the way.

Certified Fair Games

Every game on 399 Bet uses independently audited RNG technology. Game outcomes are completely random and cannot be manipulated. RTP figures are published and available on request for all titles in our 200+ game library.

Secure Transactions

All deposits and withdrawals on 399 Bet are protected by SSL encryption. bKash and Nagad withdrawals are processed in under five minutes. We monitor every transaction for fraud and flag suspicious activity automatically.

Clear Bonus Terms

399 Bet bonus terms are written in plain language with realistic wagering requirements. No hidden conditions, no impossible turnover targets. The welcome bonus carries a 20x wagering requirement — one of the most player-friendly rates available.

24/7 Bengali Support

Our support team speaks Bengali and is available around the clock via live chat and email. Whether you have a question about these Terms, a payment issue, or a game query — we respond in under three minutes on live chat.

Responsible Gaming Tools

Deposit limits, session timers, loss limits, cooling-off periods, and self-exclusion are all available free of charge to every 399 Bet account holder. We take player wellbeing seriously and make these tools easy to find and activate.

Transparent Account Rules

One account per player, clear KYC requirements, and straightforward suspension policies. 399 Bet operates with full transparency — you always know exactly where you stand and what the rules are before you start playing.

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