Gaming should be fun — full stop. At 399 Bet, we give every Bangladesh player the tools, information, and support they need to stay in control. Whether you want to set a deposit limit, take a break, or talk to someone, we are here for you around the clock.
At 399 Bet, we want to be straight with you. Gaming — whether it is fishing games, Teen Patti, live casino, or slots — is entertainment. It is designed to be exciting and fun, but it always carries financial risk. The house always has an edge over the long run, and no strategy or system can change that. Every player on 399 Bet should understand this before they place their first bet.
Responsible gaming means playing within your means, setting limits before you start, and knowing when to stop. It means treating your gaming budget the same way you would treat money spent on any other form of entertainment — money you are comfortable spending and do not need for rent, food, or family expenses. If you ever find yourself chasing losses, borrowing money to play, or feeling anxious about your gaming activity, those are signs that it is time to use our tools or reach out for support.
399 Bet takes responsible gaming seriously because we care about the long-term wellbeing of our players. A player who games responsibly is a player who enjoys the platform for years. We have built a full suite of responsible gaming tools directly into the 399 Bet platform and Android app — all free, all easy to use, and all available to every account holder from day one.
All tools are free: Every responsible gaming tool on 399 Bet — deposit limits, session timers, cooling-off periods, loss limits, and self-exclusion — is completely free to use. There are no fees, no waiting periods to activate, and no penalties for using them. They are there for you whenever you need them.
If you answer "yes" to two or more of these questions, we recommend using our responsible gaming tools or contacting our support team.
Do you spend more money on gaming than you originally planned to?
Do you find yourself chasing losses — betting more to try to win back what you lost?
Has gaming ever caused arguments with family members or affected your relationships?
Do you feel restless, irritable, or anxious when you are not able to play?
Have you ever borrowed money or sold something to fund your gaming activity?
Do you hide your gaming activity from people close to you?
Need to talk? Contact our 24/7 support team via live chat on the 399 Bet platform. Our Bengali-speaking agents are trained to help and will treat your conversation with complete confidentiality.
Six powerful tools built into every 399 Bet account — activate any of them instantly from your account settings.
Set a maximum deposit amount per day, week, or month. Once your limit is reached, 399 Bet will block any further deposits until the period resets. Limits take effect immediately when you lower them, and require a 7-day cooling period to increase — giving you time to reconsider.
Instant ActivationSet a maximum amount you are willing to lose in a given period. When your net losses reach the limit you set, your account will be automatically restricted from placing further bets until the period resets. A practical way to protect your bankroll without thinking about it.
Auto-EnforcedSet a maximum session length — 30 minutes, 1 hour, 2 hours, or a custom duration. When your session time is up, 399 Bet will display a clear notification and log you out automatically. You can also enable a reality check reminder that pops up every 30 minutes during play.
Available on App TooNeed a short break? A cooling-off period temporarily suspends your ability to deposit or place bets for a set period — 24 hours, 3 days, 7 days, or 30 days. Your account remains open so you can still check your history and withdraw any remaining balance during the cooling-off period.
Starts ImmediatelyIf you feel you need a longer break, self-exclusion closes your 399 Bet account for a minimum of 6 months, up to 5 years or permanently. During self-exclusion, you cannot register a new account. This is our strongest responsible gaming tool and we take it very seriously.
Permanent Option AvailableBonus offers and promotions can sometimes encourage more play than you intended. You can opt out of all promotional communications — including SMS, email, and in-app notifications — at any time from your account settings. This will not affect your ability to play or withdraw.
One-Click Opt-OutSetting up responsible gaming tools on 399 Bet takes less than two minutes. Here is how to do it.
Open the 399 Bet website or Android app and log in with your registered phone number and password. If you do not have an account yet, registration takes under two minutes.
Tap your profile icon in the top right corner of the screen. From the dropdown menu, select "Account Settings" and then navigate to the "Responsible Gaming" tab.
Select the tool you want to activate — deposit limit, loss limit, session timer, cooling-off, or self-exclusion. Enter your preferred limit amount or duration and confirm your choice.
Your limits take effect immediately. You will receive an SMS confirmation to your registered phone number. Lowering a limit is instant; increasing a limit requires a 7-day waiting period for your protection.
Need help? If you cannot find the responsible gaming settings or need assistance activating a tool, contact our live chat support team. Our agents are available 24/7 and can activate limits on your behalf after verifying your identity.
Responsible gaming is not a checkbox for us — it is part of how we build a platform players can trust for the long term.
Every 399 Bet support agent receives responsible gaming training. When you reach out about a gaming concern, you will speak with someone who understands the issue and knows how to help — not just a script reader. Bengali-speaking agents are available 24/7.
399 Bet enforces a strict 18+ policy. Every new account goes through age verification during registration, and additional KYC checks are triggered for withdrawals. Accounts found to belong to underage players are closed immediately and deposits are returned.
Our platform monitors player behaviour patterns for signs of problem gaming — such as sudden increases in deposit frequency, extended session lengths, or rapid loss chasing. If our system flags unusual activity, our responsible gaming team will reach out proactively.
All responsible gaming tools available on the 399 Bet website are also fully available in the Android app. Set deposit limits, activate session timers, or request self-exclusion directly from your phone — no need to switch to a desktop browser.
Every player on 399 Bet has access to a complete, transparent account history — every deposit, withdrawal, bet placed, and bonus received. Reviewing your history regularly is one of the simplest and most effective responsible gaming habits you can build.
Enable reality check notifications to receive a pop-up reminder every 30 or 60 minutes during an active gaming session. The reminder shows how long you have been playing and how much you have won or lost in the session — helping you make informed decisions about whether to continue.
399 Bet is strictly an adults-only platform. We do not allow anyone under the age of 18 to register or play, and we take every possible step to enforce this. Our age verification process checks date of birth at registration and requires ID documents for withdrawals above certain thresholds.
If you share a device with younger family members, we strongly recommend using your device's parental control features to restrict access to online gaming platforms. You should also never share your 399 Bet login credentials with anyone, including family members.
If you believe a minor has accessed a 399 Bet account, contact our support team immediately at [email protected]. We will investigate and take action within 24 hours.
Zero tolerance: Any account found to belong to a person under 18 will be closed immediately, all bets voided, and deposits returned. We report underage gambling attempts to the relevant authorities where required by law.
Never save your 399 Bet password on a shared device. Use a unique password that younger family members cannot guess, and enable two-factor authentication on your account.
Android devices have built-in parental control features that can restrict access to specific apps and websites. Set these up on any device that younger family members use.
Have honest conversations with young people about the risks of gambling. Explain that online gaming is for adults only and that the house always has an advantage over time.